From:	Goh, Jasmine (AIARC)
Sent:	Thursday, August 07, 2008 5:12 PM
To:	Muraya, Peter (ICRAF-ILRI)
Cc:	AIARC (AIARC)
Subject:	RE: Pension withdrwal

Attachments:	OS Retirement Plan Withdrawal Form.pdf; OS Plan Withdrawal Release Form.pdf
Dear Dr. Muraya:

Thank you for your message. Thank you for trying to use AIARC website to download the forms. The login information is as follows:

Username: aiarcuser
Password: member

The username and password are in small letter. There are two LOGIN, one at the top left hand corner of the web page and the other in the middle bottom of the page. If the login at top left hand corner of the page does not work, try the other one. Sometimes, depending on the system our members are using, one works and the other does not. For your convenience, I have attached the withdrawal forms for your perusal. Please return the signed ORIGINAL forms to AIARC for processing. The withdrawal process may take 6-8 weeks to complete. If you have any further questions, please do not hesitate to contact me. Thank you and best regards-Jasmine.

_____________________________________________
From: Muraya, Peter (ICRAF-ILRI) 
Sent: Wednesday, August 06, 2008 4:42 AM
To: Goh, Jasmine (AIARC)
Subject: Pension withdrwal

Dear Jasmine,
I am a staff member of the World Agroforestry Center, and would your assistance to make a withdrawal from my voluntary account. Could you send me the necssary forms? Last time I downloaded them from AIARC website, but now I am unable to loggin. Im trying to login the same way I do on our local intranet; are these the proper username and password to use?
Regards.
Muraya